What is the Make-up Lesson policy for Term Enrolments ?
How will I be eligible to Book a Make-up Lesson ?
1. be enrolled in the CURRENT Learn To Swim TERM program
2. for LAURISTION, GLEN EIRA & KARDINIA swimmers, record
your Advance Absence online before 12 midnight if your
class is tomorrow.
3. for the SWIM STUDIO, please email the office with the date of
your Advance Absence to: email@example.com
How do I cancel a booked Absence or Make-up?
1. for the SWIM STUDIO, please call or email the office at:
2. for MELBOURNE, GLEN EIRA & KARDINIA swimmers need to go to the MY SWIM ACCOUNT coloured menu on the Homepage and select & complete "Option 1x" or "Option 2x" to request their Advance Absence or Makeup be deleted/cancelled.
NOTE: An Advance Absence may NOT be able to be deleted if another swimmer has booked the space for a Makeup.
Help, I'm still having a problem using MY SWIM ACCOUNT ...