What is the Make-up Lesson policy for Term Enrolments ?
How will I be eligible to Book a Make-up Lesson ?
1. be enrolled in the CURRENT Learn To Swim TERM program
2. for LAURISTION, GLEN EIRA & KARDINIA record your
Advance Absence online before 12 midnight if your class is
3. for the SWIM STUDIO, please email the office with the date of
your Advance Absence to: firstname.lastname@example.org
How do I cancel a booked Absence or Make-up?
1. for the SWIM STUDIO, please call or email the office at:
2. for MELBOURNE, GLEN EIRA & KARDINIA swimmers need to go to the MY SWIM ACCOUNT coloured menu on the Homepage and select & complete "Option 1x" or "Option 2x" to request their Advance Absence or Makeup be deleted/cancelled.
NOTE: An Advance Absence may NOT be able to be deleted if another swimmer has booked the space for a Makeup.
Help, I'm still having a problem using MY SWIM ACCOUNT ...