What is the Make-up Lesson policy for Term Enrolments ?
How will I be eligible to Book a Make-up Lesson ?
1. be enrolled in the CURRENT Learn To Swim TERM program
2. for LAURISTION & KARDINIA, record your Advance Absence
online before 12 midnight if your class is tomorrow.
3. for the SWIM STUDIO, email the office with the date of your
Advance Absence to: firstname.lastname@example.org
How do I cancel a booked Absence or Make-up?
1. for the SWIM STUDIO, please call or email the office at:
2. MELBOURNE & GEELONG swimmers need to go to the MY SWIM ACCOUNT coloured menu on the homepage and select & complete Option 1x or Option 2x to request their Advance Absence or Makeup be deleted/cancelled. An Advance Absence may NOT be able to be deleted if another swimmer has booked the space for a Makeup.
Help, I'm still having a problem using MY SWIM ACCOUNT ...